02 — Pricing plans

Improvement & maintenance plans

Every plan is structured around the audit result. The free audit is included in each plan and adds no extra cost. Specific amounts depend on the page architecture, the scope of maintenance, and the engineering effort anticipated — quotations are issued case by case at inquiry.

03 — Overview

Audit, improvement, and maintenance — under one roof

Published landing pages, corporate sites, and service pages degrade over time — broken links, lapsed security updates, declining SEO, falling conversion, layout regressions. This service combines an automated free audit with hands-on maintenance and improvement, so the page does not stop at “published.”

04 — Scope

What we audit, improve, and maintain

The list below is representative. Actual scope depends on the audit result, the page architecture, and the chosen plan.

05 — How it works

From free audit to maintenance contract

You are welcome to use the free audit on its own. Only if you would like human-led improvement or maintenance on the result do you move on to a paid plan.

06 — Deliverables

What the client receives

Audit report

A document covering performance, SEO, security, accessibility, and conversion elements for the target URL — item-by-item ratings with improvement notes. Available from the free-audit stage.

Change log

A chronological record of every change made during improvement work — content, target files, timestamp, and anticipated impact.

Before / after comparison

A side-by-side comparison of values and states before and after — Core Web Vitals, Lighthouse scores, SEO items, form behaviour, and similar.

Monthly report

For Monthly and Annual plans, a document summarising the month’s work, the trend in audit results, and recommended actions for the next month, delivered at the end of each month.

Handover artefacts

For Single Fix, the post-change source, configuration, and operational procedure are delivered as a set, including handover material for clients who continue operations in-house.

07 — Payment, cancellation & refund

Fees, contract termination, and refund handling

Fees, payment methods, payment timing, contract termination, and refund handling for this service operate as follows. Specific amounts and the payment schedule are fixed per engagement in the relevant quotation and individual contract. In the event of any discrepancy with an individual contract, the individual contract prevails. Use of the free audit alone incurs no charge.

Fee structure and billing schedule

Single Fix

A deposit of 50% of the total is invoiced upon contract execution, with the balance invoiced upon acceptance after handover. For engagements below a defined threshold, the full amount may be invoiced up-front.

Monthly Retainer

The monthly fee is invoiced at the start of each month. Termination effective from a given month requires written notice by the end of the preceding month. Unused work hours do not carry over to the next month, save as otherwise agreed. The minimum engagement period is, as a general rule, three months.

Annual Plan

At contract execution you may choose between a single annual invoice and a monthly pro-rata invoice. The annual discount applies when paid up-front. The treatment on mid-term termination is set out below.

Free audit

Use of the audit form on this page is free of charge. You may retrieve the result alone and decline to proceed to any paid plan.

Payment methods

One of the methods below may be selected. Transaction fees are borne by the client, save as otherwise agreed.

Credit card

Major international brands — Visa, Mastercard, JCB, American Express, Diners Club, and similar — are accepted. Settlement is processed through a payment-service provider such as Stripe. Card details are received and stored directly by the relevant provider and are not retained on the operator’s servers. Recurring billing for the Monthly and Annual plans uses this method.

Bank transfer

Please remit to the account below. The transfer fee is to be borne by the client.

Payment timing and late payment

Credit-card payments settle immediately on invoice issuance. For bank transfer, please remit by the due date stated on the invoice (as a general rule, within 14 days of issuance). Past the due date, default interest at 14.6 per cent per annum may be charged.

Cancellation and mid-term termination

Single Fix · before commencement

Cancellation is possible at any time prior to contract execution. No fee applies.

Single Fix · during work

The fee for engineering effort performed up to the termination date, together with out-of-pocket costs (third-party service charges and the like), remains payable. Any portion corresponding to work not yet undertaken is refunded.

Mid-term termination of Monthly

Please give written notice by the end of the month preceding the desired termination month. The monthly fee through the final contracted month remains payable in full; unused work hours are neither carried over nor refunded.

Mid-term termination of Annual

If you wish to terminate an annual contract early, the monthly pro-rata amount up to the termination date is payable. Where the full year has been paid up-front, the refund equals the unused-month portion less the annual discount.

Refund processing

Refunds are made, as a general rule, via the same route as the original payment. Transactions processed through a payment-service provider (such as Stripe) are refunded in accordance with that provider’s rules.

Credit card

Refunds are, as a general rule, made to the same credit card used for the original payment (refund by separate bank transfer is not made). After approval, the refund is processed via the payment-service provider within 5 – 10 business days. Depending on the issuer’s cut-off date and processing cycle, an additional one to two billing cycles (up to about 60 days) may be required before the refund appears on the statement.

Bank transfer

Based on the refund-account details provided by the customer, the operator initiates the transfer within 7 business days. Transfer fees are borne by the operator where the refund is attributable to the operator; otherwise they are borne by the customer (deducted from the refund amount).

Statement on qualified-invoice issuer registration

The operator is not, at present, registered as a qualified-invoice issuer (so-called “Invoice Issuer”) under Japan’s Consumption Tax Act. Invoices and receipts issued do not carry the registration number (the 13-digit number prefixed with “T”) and are not eligible for the purchaser’s input-tax credit.

08 — Important notice

Explicit statements regarding the nature of this service

09 — Inquiries

Request improvement or maintenance

With the free-audit result to hand, please send three things: the target URL, the operating environment (WordPress, static, or bespoke), and the scope you would like (Single, Monthly, or Annual). The initial hearing is free of charge; once agreed, a formal contract is signed. Please use the form below or the email address.

Contact form

https://sggroup.jp/contact/

Email

contact@sggroup.jp

Desk

SG Group · LP Maintenance Desk

Response hours

Weekdays 10:00 – 18:00 (JST) / Standard reply target within 2 business days

Related services

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